Machine generated contents note: Acknowledgements -- Foreword -- Introduction -- Prelude: My Road to Radio Liberty (amabile) -- First Movement (1965-1970): Early Years of Audience Research (andante) -- Second Movement (1970-1980): First Steps in Audience Interviewing (accelerato) -- Photo section. -- Third Movement (1981-1985): Audience Research Breaks New Ground (sforzando) -- Fourth Movement (1986-1990): Perestroika Changes the Game (fuocoso) -- Fifth Movement (1991-1994): The Post-Soviet Transition (vittorioso, capriccioso, lamentoso) -- Postlude: Past Successes and the Road Ahead (coda) -- Appendix 1: Charts and Graphs referenced in text -- Appendix 2: Vignettes: Max Ralis, Helmut Aigner, Christopher Geleklidis, Steen Sauerberg, Andrei Nazarov, Ivan Myhul, Viktor Nekrasov, Andrei Sinyavsky, Aleksandr Galich, Victor Grayevsky, Vladimir Shlapentokh, Boris Grushin, Yuri Levada, Irina Alberti -- Appendix 3: Methodologies. MIT Simulation. Contribution of Ithiel de Sola Pool -- Appendix 4: Excerpts from Questionnaires, BALEs, BGRs -- Appendix 5: Subsequent careers of SAAOR/MOR Staffers -- Bibliography -- Index.